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Annual report
fy20

Vita Group

Well-positioned
for the future

Vita Group has been delivering an unbeatable customer experience for 25 years.

Our success lies in our understanding of people: from our team members and customers through to our suppliers, partners, investors, and the communities that we’re part of. Our point of difference is our passionate, dedicated and hardworking team of Vita peeps who go above and beyond to create value for our customers, in turn creating value for all.

At Vita, we don’t sell – we consult. We take the time to get to know our customers – including their needs, their challenges and their aspirations – so we can provide personalised and holistic solutions that will enhance their ways of life.

It’s through this ‘people first’ approach that Vita has stood the test of time over the past 25 years, successfully growing from one Fone Zone store on the Gold Coast in 1995 into a truly national organisation, operating across two core industries with more than 120 points of presence, 1,600 team members and financial year 20 revenues of $773.1 million.

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Our Industries

Information and Communications Technology (ICT)

We own and operate more than 100 Telstra retail stores and Telstra Business Technology Centres, as well as our own Sprout accessories brand, which is stocked in more than 300 retail locations Australia-wide.

Skin Health and Wellness (SHAW)

We own and operate a network of premium aesthetic clinics through our own medical aesthetics brand, Artisan Aesthetic Clinics.

 

Vita Group Timeline

Enhancing our customers’
ways of life for more than 25 years

fy20

highlights

RECORD REVENUES
$773.1M
up 3%
on fy19
RETAIL ICT
UP 5%
SPROUT
UP 14%
SHAW
UP 47%
growth IN earnings
EBITDA1
$49.9M
 
up
9%
EBIT2
$37.2M
 
up
7%
Strong, flexible Balance Sheet No net debt3 (net cash $24.1m)

1 Earnings before interest, tax, depreciation, and amortisation excluding the impact of AASB16 (implemented during the period).
2 Earnings before interest and tax
3 Net debt excludes lease liabilities

CHAIRMAN &
CEO REVIEW

Vita Group has always been a business that rises to a challenge. This was never more evident than this year where the team overcame significant change and disruption to deliver record revenues and solid profit performance, positioning the business strongly for the future.

Despite the Telstra remuneration changes that came into effect at the start of the period in our information and communication technology (ICT) channel combined with the group-wide impact of COVID-19 from March 2020, our team delivered a three per cent increase in revenues to $773.1 million, with growth achieved in all core channels.

EBITDA1 increased nine per cent to $49.9 million and EBIT2 grew seven per cent to $37.2 million. NPAT3 was $22.4 million. As a result, the board were able to resume dividend payments, declaring a fully franked 2.4 cent dividend for the full year.

There was an impressive performance in Vita’s ICT channel which achieved revenues of $752.0 million. In the retail ICT division, the team increased revenues by five per cent, in a very tough period, by continuing to deliver results through consulting and creating value for customers, whilst driving efficiencies. This focus was instrumental in successfully offsetting the reduction in remuneration changes as well as falls in foot traffic as a result of COVID-19.

In the business ICT division, the team continued to play an important role in complementing our retail ICT division by providing value-adding solutions to small-to-medium and large business customers.

Vita’s Sprout accessories business continued its meaningful contribution to the group result, delivering a 14 per cent increase in revenues following further product innovation across growing categories, as well expansion in business-to-business sales.

Our skin-health and wellness (SHAW) channel also gained momentum during the year, proving its significant potential by delivering a 47 per cent increase in revenues to $20.1 million, which was achieved despite a six-week closure due to COVID-19 restrictions. Whilst this achievement was partly due to the continued expansion of the clinic portfolio, it was largely thanks to Vita’s embedded operating rhythms and disciplines which increased the team’s consulting capability and improved productivity.

Vita Group has always been a business that rises to a challenge. This was never more evident than this year where the team overcame significant change and disruption to deliver record revenues and solid profit performance, positioning the business strongly for the future.

Despite the Telstra remuneration changes that came into effect at the start of the period in our information and communication technology (ICT) channel combined with the group-wide impact of COVID-19 from March 2020, our team delivered a three per cent increase in revenues to $773.1 million, with growth achieved in all core channels.

EBITDA1 increased nine per cent to $49.9 million and EBIT2 grew seven per cent to $37.2 million. NPAT3 was $22.4 million. As a result, the board were able to resume dividend payments, declaring a fully franked 2.4 cent dividend for the full year.

There was an impressive performance in Vita’s ICT channel which achieved revenues of $752.0 million. In the retail ICT division, the team increased revenues by five per cent, in a very tough period, by continuing to deliver results through consulting and creating value for customers, whilst driving efficiencies. This focus was instrumental in successfully offsetting the reduction in remuneration changes as well as falls in foot traffic as a result of COVID-19.

In the business ICT division, the team continued to play an important role in complementing our retail ICT division by providing value-adding solutions to small-to-medium and large business customers.

Vita’s Sprout accessories business continued its meaningful contribution to the group result, delivering a 14 per cent increase in revenues following further product innovation across growing categories, as well expansion in business-to-business sales.

Our skin-health and wellness (SHAW) channel also gained momentum during the year, proving its significant potential by delivering a 47 per cent increase in revenues to $20.1 million, which was achieved despite a six-week closure due to COVID-19 restrictions. Whilst this achievement was partly due to the continued expansion of the clinic portfolio, it was largely thanks to Vita’s embedded operating rhythms and disciplines which increased the team’s consulting capability and improved productivity.

Vita Group’s agility in the face of change was more important than ever in FY20 as the COVID-19 pandemic unfolded in Australia. The team worked rapidly and proactively to protect the business against the unfolding health and economic impacts, quickly implementing its business continuity plan in March 2020 to mitigate key areas of risk. This involved taking some difficult but necessary measures to strengthen the balance sheet and protect Vita Group for the mid to long-term.

COVID-19 will continue to impact the national and global economy as we move into FY21, presenting further challenges in the markets in which Vita competes. Key to our success in overcoming these hurdles will be our continued focus on consulting with our customers.

In the ICT channel, we will continue to improve the productivity of the store portfolio, through organic performance improvements and by continuing to make selective acquisitions and divestments. Our strategic partnership with Telstra will be an important focus as the role of retail evolves within a broader omni-channel ecosystem.

There is significant opportunity in our Sprout accessories business to drive growth in the ICT channel as well as through other retail partners, with the team focused on further innovation in profitable categories including multi-purpose audio, wireless charging, and outdoor accessories.

In the SHAW channel, organic growth will be the focus in FY21. This will include further improvement in the productivity and utilisation of our clinicians and clinics by enhancing our consulting capabilities and embedding our operating disciplines. We will invest further in the continued development and refinement of our proprietary software solution, cosmedcloud™, a cloud-based, functionally rich system delivering point of sale capability, customer relationship management, medical records, and commercial reporting. This is a unique solution in our industry and has the potential to deliver value across several health and wellness industries.

We sincerely thank everyone in the Vita family – our team, our shareholders, partners and of course our customers and communities – for standing by us in FY20. Your flexibility and support have played a key role in driving a positive result in what was a difficult year.

Whilst FY21 will continue to be challenging, our 25-year history shows that we have what it takes to overcome any obstacles that come our way. We have a strong business, a clear strategy and a proven ability to execute. Together, with our dedicated and vibrant team of Vita peeps who always out-perform, out-execute and out-deliver, we are well-positioned for the future.

1Earnings before interest, tax, depreciation and amortisation, excluding the impact of AASB16 (implemented during the period)
2Earnings before interest and tax
3Net profit after tax

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Our Strategy

Built for success

At Vita, our strategy guides everything we do.

Underpinned by our Vita Values, our CARE framework, and our systems, products and processes, our strategy provides a clear pathway to execute our purpose and achieve our vision to make Vita a ‘great place to be’ for all.

Our Values

Our values aren’t just words on a wall; they define what and how we do things at Vita. We live and breathe our values with every decision made through them, and every team member and leader measured on how they act in line with our values.

Vita Group

care FACTOR

We execute our strategy through our CARE framework where
‘Customers Are Really Everything’.

CARE focuses on three key areas:

Personalised Service

Our focus on consulting with our customers to understand their individual needs and goals, and then deliver a truly exceptional experience that adds real value to their lives.

Community Engagement

Building lasting relationships with all of our stakeholders, from our team members and customers, through to our investors and our communities, including our dedication to non-profit organisations through our philanthropy.

Planning and Coaching

Meticulously planning every detail of the way we manage our business: from strategic planning, through to extensive business planning and budgeting for every team.

Once our plans are in place, we enable our team members to become masters of their craft by equipping them with the best systems, tools and processes, and supporting them through training and regular one-on-one coaching. 

our People

The secret
to our success

Our 1,600 strong team of Vita peeps is key to our success.

We provide an environment where each team member can enjoy purpose, mastery and autonomy in what they do. We’re proud to have a culture of high-performance at Vita, where we work hard and focus on succeeding, and we also have fun and look after one another.

We’re proud of the way our team delivers exceptional experiences that keep our customers coming back time and time again.

Learning programs: Information and Communication Technology

To help our team members continually learn, grow and develop into ‘grand masters’, our learning programs are designed to support every team member’s development, whether a sales consultant or a leader, and are focused on the skills they need to master to help them to be awesome in their current role or to enable them to get ready for their next role.

Clinical education and training: Skin-health and Wellness

From maintaining our clinicians’ best-in-class medical and treating skills, through to supporting our team to consult and deliver an exceptional customer service, our Education and Training division is building the pathways to support the team in adding value to our team and customers. Training includes new treatment types, enhanced clinical techniques, industry knowledge, and more.

Working at Vita Group has allowed me to grow as a professional and individual. I’ve been lucky enough to have the opportunity to work in multiple roles, collaborate with various stakeholders and learn through experience.

Glenn Mann
Capability Consultant, Retail ICT

Flourish

Flourish is our exclusive, in-house growth and development portal for Vita peeps. Accessible online and through a mobile friendly app, Flourish is a go-to resource for team members looking to upskill, take on a new challenge, move into a new role, or simply learn more about themselves and what Vita has to offer.

This business has given me amazing opportunities at a young age, and I never forget where I am or how I got here – it keeps me grounded and continuously learning

Abby Connolly
Regional General Manager Vic/Tas Retail ICT

Reward and Recognition

We’re big on supporting one another at Vita and on regularly celebrating our successes. One way we do this is through our Shining Star program, where team members receive formal recognition and rewards from their peers and leaders for their hard work in the form of trophies, gift vouchers, pins and more.

I love being a part of building something from the ground up. Knowing I am contributing to the decisions that build and grow the SHAW business is very rewarding.

Jodie Cevallos
National Operations Manager, Skin-health & Wellness

Information and
Communication Technology

Our core channel continues to adapt and evolve
Delivering value to our communities

6,685,499
Customers through our doors

977,798
Transactions made

57
Community groups supported

Vita’s ICT channel continued to be at the core of the group’s success in FY20, with the team overcoming some significant challenges to deliver record revenues of $752 million.

In retail ICT, the team adapted to the new remuneration construct with Telstra which came into effect in July 2019, as well as the impacts of COVID-19 from March 2020 – delivering a five per cent increase in revenues.

This result was due in large part to Vita’s continued focus on enhancing the Telstra branded experience through expert consulting with customers. We know our ICT customers are looking for more than products and services, they are looking for a solution that enhances and adds value to their ways of life, from staying connected to loved ones, to working remotely, to online shopping and banking.

In FY20, we continued to enact our disciplined business planning process, which includes a tailored training and coaching plan for each team member to enhance their consulting and customer service skills – all with the aim of delivering a great Telstra experience and adding value for customers.

We’re proud of the way our frontline team provided ongoing support to our customers through the challenges of COVID-19, which included assisting Telstra to keep customers connected amidst the various global impacts that it faced.

In business ICT, the team also focused on expert consulting, providing a range of solutions – including managed services – to keep small-to-medium and large business customers connected. Demand remained steady during COVID-19 as business customers enabled their employees to work remotely, which supported the significant productivity improvements made in the channel.

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Under the pressure from COVID-19 and restrictions, the service we received was still exactly the same level of professionalism and kindness.

Customer,
Telstra Store Macarthur

Delivering value to our communities

6,685,499
Customers through our doors

977,798
Transactions made

57
Community groups supported

FY21 Outlook for
Information and
Communication Technology

Looking ahead to the coming financial year, our ICT channel remains core to the success of Vita Group, and as we have shown for 25 years, there is always room for continued evolution.

Our role as strategic partner to Telstra stays at the forefront of our strategy, as we play an integral role in the delivery of the Telstra branded experience. This includes building a connected future for our customers as the industry shifts towards an omni-channel ecosystem and the role of retail further evolves.

We will continue our focus on delivering exceptional, value-adding experiences to our customers through the ongoing delivery of personalised training and coaching to our team; in doing so, we will maximise the performance and productivity of our stores.

Channel performance will also be enhanced through selected acquisitions and divestments within our store portfolio.

Wonderful customer service. Obviously, things are a little bit different with COVID-19 but the guys at Clifford Gardens were fantastic. Very happy with the service and time spent teaching me how to use my new phone.

Customer,
Telstra Store Toowoomba

Sprout:
Driving innovation

300+
retailers across Australia selling Sprout accessories

1,000,000+
units sold

120+
Products in the range

Sprout continued to go from strength to strength in FY20, with further product innovation and development as well as significant expansion in its business-to-business distribution.

More than one million Sprout accessories were sold during the year, with the brand offering a large, high quality range of technology accessories through retailers across Australia.

Key to Sprout’s success is its focus on driving innovation, with the team constantly reviewing and researching the marketplace and consulting with stakeholders to understand current trends and anticipate future needs, enabling them to develop high quality, market-leading products.

Product quality is vital to Sprout’s success, and the team has worked to define and implement systems, processes and practices that enhance quality assurance.

It’s all about ensuring our customers are provided with quality, ethically sourced products that will truly meet their needs.

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300+
retailers across Australia selling Sprout accessories

1,000,000+
units sold

120+
Products in the range

Sprout in FY21

Sprout is poised to deliver continued success in the new financial year, with further innovation via product development in profitable categories such as multi-purpose audio, wireless charging and, outdoor accessories.

Further expansion is a key part of Sprout’s strategy, with a particular emphasis on assisting our existing customers to grow their businesses, as well as developing new relationships in existing and new distribution channels.

The continuous improvement plan for FY21 includes a further focus on delivering quality and sustainability across the entire product suite. The team will continue to work with its manufacturing partners and independent consultants to ensure products are ethically sourced, including working conditions, health and safety practices, environmental impacts, and business ethics of the supply chain. As we continue to enhance standards, every Sprout product will undergo even further rigorous testing before it is released to the market.

Sprout in FY21

Sprout is poised to deliver continued success in the new financial year, with further innovation via product development in profitable categories such as multi-purpose audio, wireless charging and, outdoor accessories.

Further expansion is a key part of Sprout’s strategy, with a particular emphasis on assisting our existing customers to grow their businesses, as well as developing new relationships in existing and new distribution channels.

The continuous improvement plan for FY21 includes a further focus on delivering quality and sustainability across the entire product suite. The team will continue to work with its manufacturing partners and independent consultants to ensure products are ethically sourced, including working conditions, health and safety practices, environmental impacts, and business ethics of the supply chain. As we continue to enhance standards, every Sprout product will undergo even further rigorous testing before it is released to the market.

Skin-health and Wellness

Building a national presence
A Growing Business

54,744
Clients visited our clinics

6,759
Appointments booked online

Top 3 Treatments:

  • Anti-wrinkle injections
  • Dermal filler injections
  • HydraFacial treatment

Vita Group’s skin-health and wellness (SHAW) channel successfully built on the foundations laid in FY19 to deliver a 47 per cent increase in revenues in FY20 to $20.1 million.

We made significant progress in growing our clinic portfolio, ending the financial year with 21 clinics across Queensland, New South Wales, Victoria and the Australian Capital Territory, 13 of which were Artisan Aesthetic Clinics branded and eight of which were non-branded clinics.

By leveraging Vita’s significant consulting capabilities to deliver maximum value for our clients, the team achieved strong organic growth, despite a six-week closure from March 2020 due to COVID-19 restrictions. This performance was due to a significant upskilling of the team in consulting, supported by productivity improvements, and embedding of operating rhythms and disciplines.

We continued to invest in the Artisan Aesthetic Clinics brand through awareness and marketing campaigns throughout the year, including national media coverage in publications such as Vogue, Marie Claire and Harper’s Bazaar, acquiring more than 21,000 followers on social media, and attracting several well-known media personalities as new clients.

Technology played an important role in driving growth, with further enhancements to the group’s proprietary software solution, cosmedcloud™, as well as the launch of the Artisan branded app, assisting in driving client visits and supporting retention.

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Today was my first day back at the Balmain clinic post COVID, and it’s like I never left! For someone who has been loyal to the clinic and the brand for over a year and a half, I can honestly say that I come back for two reasons…
(1) The execution of your treatments and the knowledge behind your amazing dermal therapists;
and (2) The people. The team’s knowledge is second to none and I refuse to let anyone else touch my skin. They are so friendly, welcoming and accommodating.

Customer,
Artisan Balmain

A Growing Business

54,744
Clients visited our clinics

6,759
Appointments booked online

Top 3 Treatments:

  • Anti-wrinkle injections
  • Dermal filler injections
  • HydraFacial treatment

Skin-health and wellness in FY21

There is significant further organic growth to be gained in the coming financial year, through improvement in clinic productivity and profitability. This will be delivered through the embedding of strong operational disciplines that maximise performance, which will position the Artisan brand to emerge from COVID-19 with a robust and profitable business. We will do this through:

  • Focusing on consulting and providing holistic solutions that achieve clients’ long-term skin health goals;
  • Driving retention of our existing client base through continuing to add value and provide an exceptional client experience to them; and
  • Acquiring and nurturing new clients through brand awareness, marketing and referrals.

Education and training will continue to be a core activity for the team, with clinical expertise and safety a key focus, complemented by consulting and customer service skills.

Channel performance will be supported through further evolution of cosmedcloud™, which supports the team to deliver an exceptional experience to customers, whilst driving back-of-house productivity through integrated point of sale, customer relationship management, medical records and commercial reporting functions. This enhancement of our proprietary product, cosmedcloudTM, will continue, with the intention to distribute this unique software offering to businesses across the medical and health service industry.

COVID-19

Proactively
managing the impact

COVID-19

Proactively
managing the impact

Vita Group took swift and decisive action in response to COVID-19, enacting its business continuity plan at the outset of the pandemic in March 2020, in order to proactively mitigate key areas of risk and protect the business for the short and long-term.

Measures implemented included:

  • Deferral of non-essential capital projects
  • Cost reduction initiatives
  • Temporary rent arrangements agreed with landlords
  • Cancellation of the FY20 interim dividend
  • Vita’s board and leadership team took temporary remuneration reductions, and CEO, Maxine Horne, voluntarily suspended her base salary
  • Exiting the SQDAthletica men’s athleisure business

Our team showed great flexibility as we moved to adapt our business to the rapidly changing landscape. Our ICT team embraced heightened health and safety measures to keep everyone safe in store, whilst also leveraging its capacity and capability to support Telstra in keeping customers connected to mobile and fixed networks.

Our SHAW team took the six-week forced closure (due to federal government restrictions) in its stride, working hard to ensure we came back strong when we reopened. Several support team members volunteered temporary remuneration reductions, agreed to work reduced hours, or utilised annual leave.

We welcomed assistance from the federal government in the form of the JobKeeper wage subsidy, which provided a net $10.2 million benefit and was instrumental in protecting jobs.

While COVID-19 will continue to affect the economy nationally in FY21, Vita is well prepared to manage potential future impacts.

Vita Group took swift and decisive action in response to COVID-19, enacting its business continuity plan at the outset of the pandemic in March 2020, in order to proactively mitigate key areas of risk and protect the business for the short and long-term.

Measures implemented included:

  • Deferral of non-essential capital projects
  • Cost reduction initiatives
  • Temporary rent arrangements agreed with landlords
  • Cancellation of the FY20 interim dividend
  • Vita’s board and leadership team took temporary remuneration reductions, and CEO, Maxine Horne, voluntarily suspended her base salary
  • Exiting the SQDAthletica men’s athleisure business

Our team showed great flexibility as we moved to adapt our business to the rapidly changing landscape. Our ICT team embraced heightened health and safety measures to keep everyone safe in store, whilst also leveraging its capacity and capability to support Telstra in keeping customers connected to mobile and fixed networks.

Our SHAW team took the six-week forced closure (due to federal government restrictions) in its stride, working hard to ensure we came back strong when we reopened. Several support team members volunteered temporary remuneration reductions, agreed to work reduced hours, or utilised annual leave.

We welcomed assistance from the federal government in the form of the JobKeeper wage subsidy, which provided a net $10.2 million benefit and was instrumental in protecting jobs.

While COVID-19 will continue to affect the economy nationally in FY21, Vita is well prepared to manage potential future impacts.

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We went into COVID-19 with an amazing culture and team, an established business continuity plan, a strong balance sheet, and a clear strategy – all of which have equipped us to deal with COVID-19 and will allow us to emerge with strength from the crisis.

Maxine Horne,
Vita Group CEO

Philanthropy

Giving back to
our community

Proudly giving back

$1.9 million
Donated to profit-for-purpose groups since 2016

$317,000
Donated in FY20

180
Charities supported in FY20

Vita Group has proudly supported our community since 2016 through the Vita Foundation, facilitating almost $2 million in donations to charities, helping to enable them to create meaningful change.

We stand by our commitment to contribute one per cent of Vita’s net profit after tax every year in support of profit-for-purpose organisations. In addition, our team members support our communities through our ‘Five Ways to Give’ program.

In FY20, we were proud to donate a total of $317,000 to more than 180 community groups and causes close to our hearts. This included $150,000 directly donated to our hero charity, Act for Kids and $100,000 to bushfire relief following the devastating bushfires over the Christmas and New Year period, with a further $67,000 donated to causes through our ‘Five Ways to Give’.

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act for kids

We are very proud to support Act for Kids, as our hero charity and in particular, their school-based education program Learn to be Safe with Emmy and Friends, which teaches young school children to identify when they don’t feel safe and know safe adults they can turn to for help.

The program has been instrumental in equipping kids with the knowledge they need to stay safe, as well as identifying and supporting kids who are at risk. With the financial assistance of the Vita Foundation, Act for Kids has expanded this program nationally and doubled the number of grade one children to go through the program – meaning more children are safer.

We’re really proud to partner with the team at Vita and are very grateful to have had their support since 2016. The Vita Foundation’s significant contribution to our Emmy and Friends program has been instrumental in expanding our reach nationally, so that we’re able to help more kids across Australia. Thanks Vita peeps!

Dr Katrina Lines,
CEO Act for Kids

Our Five Ways to Give
01

Payroll Giving
We make it easy for our team members to give to their charity of choice through donations via their regular pay. More than 10 per cent of our Vita peeps opt in to make regular or one-off payroll giving donations, with $66,000 donated to 174 charities last year – making a difference to many lives.

02

Peer Fundraising
The Vita team love to be part of something bigger, from competing with one another in events such as Steptember and True Grit, through to competing with themselves in events like Dry July. The aim of all the team’s friendly competition is to raise funds from our networks of friends and families, supporting those that need it most.

03

Vita Grants Program
We run three grants programs each year, in which our team members nominate charities to receive a one-off $10,000 grant to help them fund new initiatives. Last year we gave to charities and community groups such as Tenterfield Men’s Shed and Karuna Hospice Services, helping them to implement programs and purchase vital supplies that would enable them to continue their important work.

04

Community Prize Pool
We make the most out of the industries we’re in by creating a ‘prize pool’ of items like video game machines, phones, and vouchers. We support community organisations from soccer clubs to jazz groups to schools with prizes from the pool to be donated to fundraising events, raffles, and auctions.

05

Volunteer Day Off
Each Vita team member can access a paid day off each year to lend a hand to those in need. Last year we supported 35 team members who took Volunteer Days Off to support charities such as the Australian Red Cross, WIRES Wildlife Rescue and RUOK? Limited.

Giving back is something close to our hearts at Vita. We’re ‘people people’ so it makes sense to connect with the communities we’re part of. The Vita Foundation is one of the many things that make me proud to be part of the Vita team.

Rebecca McLeod
General Manager Group Services
(Vita Foundation Committee Chair)

Our Five Ways to Give
01

Payroll Giving
We make it easy for our team members to give to their charity of choice through donations via their regular pay. More than 10 per cent of our Vita peeps opt in to make regular or one-off payroll giving donations, with $66,000 donated to 174 charities last year – making a difference to many lives.

02

Peer Fundraising
The Vita team love to be part of something bigger, from competing with one another in events such as Steptember and True Grit, through to competing with themselves in events like Dry July. The aim of all the team’s friendly competition is to raise funds from our networks of friends and families, supporting those that need it most.

03

Vita Grants Program
We run three grants programs each year, in which our team members nominate charities to receive a one-off $10,000 grant to help them fund new initiatives. Last year we gave to charities and community groups such as Tenterfield Men’s Shed and Karuna Hospice Services, helping them to implement programs and purchase vital supplies that would enable them to continue their important work.

04

Community Prize Pool
We make the most out of the industries we’re in by creating a ‘prize pool’ of items like video game machines, phones, and vouchers. We support community organisations from soccer clubs to jazz groups to schools with prizes from the pool to be donated to fundraising events, raffles, and auctions.

05

Volunteer Day Off
Each Vita team member can access a paid day off each year to lend a hand to those in need. Last year we supported 35 team members who took Volunteer Days Off to support charities such as the Australian Red Cross, WIRES Wildlife Rescue and RUOK? Limited.

Giving back is something close to our hearts at Vita. We’re ‘people people’ so it makes sense to connect with the communities we’re part of. The Vita Foundation is one of the many things that make me proud to be part of the Vita team.

Rebecca McLeod
General Manager Group Services
(Vita Foundation Committee Chair)

act for kids

We are very proud to support Act for Kids, as our hero charity and in particular, their school-based education program Learn to be Safe with Emmy and Friends, which teaches young school children to identify when they don’t feel safe and know safe adults they can turn to for help.

The program has been instrumental in equipping kids with the knowledge they need to stay safe, as well as identifying and supporting kids who are at risk. With the financial assistance of the Vita Foundation, Act for Kids has expanded this program nationally and doubled the number of grade one children to go through the program – meaning more children are safer.

Read More

We’re really proud to partner with the team at Vita and are very grateful to have had their support since 2016. The Vita Foundation’s significant contribution to our Emmy and Friends program has been instrumental in expanding our reach nationally, so that we’re able to help more kids across Australia. Thanks Vita peeps!

Dr Katrina Lines,
CEO Act for Kids

Leadership